Privacy Policy
STAMPAGE (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012.
This Privacy Policy informs you how we collect, use, process, store, and safeguard the personal information of our customers and visitors on https://stampageph.com/.
1. The Personal Information We Collect
When you browse our store, create an account, or place an order via WooCommerce, we collect the following personal information:
Customer Identifiers: Full name, billing address, shipping address, email address, and active mobile or telephone numbers.
Transactional Data: Details of the products you purchase, cart contents, and order histories.
Payment Information: Payment methods and checkout details. Note: We do not store credit card or payment credentials on our servers; these are handled securely by our linked payment gateways (e.g., PayMongo, Maya, PayPal, Stripe).
Technical & Analytics Data: IP address, browser type, device information, and interaction history collected via automated WordPress cookies.
2. Purpose and Lawful Basis for Processing
We process your data based on Contractual Necessity (to fulfill your orders), Legal Compliance, and your explicit Consent (for optional marketing). The purposes include:
Order Fulfillment: Processing payments, checking fraud, and coordinating with local shipping couriers to deliver items to your address.
Customer Care: Managing WooCommerce user accounts, resetting passwords, and addressing support queries.
Marketing Communication: Sending newsletter or promotional updates, only if you explicitly choose to opt-in during checkout or registration.
3. Sharing and Third-Party Disclosures
We never sell your personal information. To operationalize our WooCommerce store, we share specific data attributes with trusted third parties under strict confidentiality:
WooCommerce System: The core e-commerce engine tracks operational store workflows.
Payment Processors: Financial data is directly transmitted to gateways to clear your payment transactions.
Logistics & Delivery Partners: Name, address, and mobile number are shared with local courier networks (e.g., Lalamove, J&T Express, Ninja Van) to ship your packages.
Analytics Providers: Basic behavior metrics are aggregated by third-party tracking services (e.g., Google Analytics) to improve web optimization.
4. Data Retention and Security Measures
Storage and Safety: We enforce organizational, physical, and technical security safeguards (including SSL encryption) to safeguard transaction paths from unauthorized access or breaches.
Retention Boundaries: We only retain active personal records for as long as necessary to complete the retail purpose, manage taxes, or handle prospective warranty claims, after which data is anonymized or purged using built-in WooCommerce data clearing features.
5. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you hold comprehensive rights regarding your personal information:
Right to be Informed: Knowing how and why your information is handled.
Right to Access: Requesting a digital export of the personal profiles we hold about you.
Right to Rectification: Modifying or correcting inaccurate profile parameters.
Right to Erasure or Blocking: Mandating the permanent deletion of your customer information from our database.
6. Contact Our Data Protection Officer (DPO)
For questions, corrections, or to execute any of your data privacy rights, please reach out to our assigned compliance point of contact:
Company Name: STAMPAGE
Attention: Data Protection Officer / Privacy Team
Email: orders@stampageph.com
Contact Number: 0955 963 2702